FAQs
Wondering how it all works? You’re in the right place.
We’ve rounded up answers to our most frequently asked questions to make things simple. Dive in below and if your question isn’t covered, we’d love to hear from you!
About the Service
What’s the difference between personal styling and shopping on my own?
We don’t just shop: We analyze your closet, preferences and goals first. Every piece is chosen intentionally to fill gaps and work with what you already own, making your wardrobe cohesive and easy to wear.
I don’t want a whole new wardrobe, can you work with what I have?
Yes. We always start by assessing your closet. Some clients have everything they need and just need fresh eyes. Most are missing key pieces causing frustration and we help fix that.
Do you only work with people who love fashion?
Not at all. Some clients love fashion, others feel completely lost. Our job is to make you feel confident either way.
Can I choose my stylist?
Yes, if you have a preference. Otherwise, we pair you with the best fit for you and often work as a duo.
Do you dress people to look like you?
No. We dress you to feel like yourself. Your goals and preferences guide everything we choose.
What makes your styling different?
Many stylists rely on outdated rules or personal bias. We don’t. We focus on your preferences, your lifestyle, and making you feel like the best version of yourself, not someone else.
Process & Experience
Do you mark up the clothing?
No. We charge a flat fee so you can trust our recommendations are 100% in your best interest.
How does payment work?
A 50% deposit secures your booking, with the remainder due at the end of your service. For shopping services, we collect your clothing budget up front.
Do you offer payment plans?
Upfront payment is preferred, but we can offer flexible options on a case-by-case basis.
How do I know what package to choose?
We offer a free 30-minute discovery call to recommend the best package for your goals and budget.
What if I don’t see a package that fits?
We can offer custom packages on a case by case basis.
Will this save me money?
Yes, because when shopping becomes intentional there are less mistakes and impulse purchases.
Do you work with all sizes, ages, and body types?
Yes. We frequently work with clients who’ve struggled to find pieces that fit: petite, tall, plus, and everything in between.
Do you work with men?
Yes, we style men too.
Logistics & Booking
How far in advance should I book?
We typically book 1–2 months out. The sooner you reach out, the better.
How do I book a session?
Do you offer virtual styling?
We offer in-person styling, group sessions, and digital guides. We don’t offer live virtual styling at this time.
Do you travel outside the Okanagan?
Yes! We’ll travel anywhere worldwide. Travel costs are quoted on top of your service fee.
Common Questions
I hate shopping: will I have to shop?
We have packages where we do everything for you, and packages where we help support you navigate shopping both online and in person! Ask us about it :)
What if I don’t like what you pick?
Most of our packages include a consult and mood board to avoid that. We always bring options and you only keep what you love (and you’re only charged for what you keep).
What if I’ve had a bad experience with a stylist before?
That’s common. Many clients come to us after bad experiences where they felt unheard. We do things differently and your input guides everything we do.
Ready for a wardrobe you love?
Your closet should work for you and we can help.